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Family support and child welfare Family support and child welfare

Support is provided to families in Oulu at different stages of life. Help is available if families or couples have problems or if parents have concerns about their children or adolescents.

To get help or advice, you can contact child health and maternity clinic or family counselling office, for example.

The family counselling office provides help on problems related to the growth and development of children and adolescents as well as on problems faced by families with children and couples.

If you have concerns about the growth and well-being of a child, please contact Child Protection. Anyone can contact Child Protectionif they are concerned about a child or family, e.g. due to drug use, mental health problems or neglect.

Family Counselling Office

Visiting address
Arkistokatu 4 B, 4th floor, Oulu

Postal address
PL 46, 90015 Oulun kaupunki

Telephone number
to make an appointment or access phone counselling Mon-Tue, Thu-Fri, 10 am-12 noon, tel. 044 703 6120

Calls for scheduling appointments are answered by a psychologist or social worker, who will assess service need and urgency.

Child Protection

Non-urgent matters
Child Protection Need Assessment Team

Telephone number
044 703 6114

Urgent matters

Child Protection Emergency Duty
Telephone number
044 703 6235
weekdays 8 am - 4 pm

At other times, please contact Social Services Emergency Duty via the emergency number 112.