Library regulations - Library - Oulun kaupunki

OUTI-library rules and regulations

 

OUTI library network consists of the libraries of Hailuoto, Ii, Kempele, Kuusamo, Liminka, Lumijoki, Muhos, Oulu, Pudasjärvi, Pyhäjoki, Raahe, Siikajoki, Taivalkoski, Tyrnävä and Utajärvi. All OUTI libraries share the same material, customer register and library system.

 

Right of use

  • Library services are available to everyone. Customers agree to follow the OUTI
    library rules.
  • Using, borrowing and reserving library material as well as guidance and advice provided by libraries are free of charge.
  • Libraries offer different types of rooms and spaces for customers to use free of charge or rent.


Library card

  • You will need a library card to borrow, renew and reserve items. To obtain a library card, you need to prove your identity with a passport or a valid ID card with your photograph. The same library card is valid in every OUTI library.
  • Local communities can obtain a library card and borrowing privileges. Organizational customers agree to follow the same OUTI library rules.
  • A library card can be obtained from every OUTI library or mobile library. The first library card is free of charge.
  • Library card and borrowing privileges are valid for 5 years. Your contact information
    will be checked when your account is renewed.
  • Customers must have a Finnish postal address. Customers under 15 years of age require a written permit from a parent or guardian. A parent or guardian is responsible for the loans of a customer who is under 18 years old.
  • Account expiration, wrong postal address, missing parent/guardian information or missing personal identity code will result in a loss of borrowing privileges. Borrowing privileges are restored when these issues are corrected.
  • Certain library services require a PIN (Personal Identification Number). Customers can apply for a PIN in person at the library. PIN is required if customers wish to renew loans online, reserve items online or enter a self-service library.


Library user responsibilities

  • Library cards are for personal use only. You are responsible for your card and any material borrowed with it as well as the use of personal information and PIN (Personal Identification Number).
  • If you lose your library card or change your address or name, you must notify any of the OUTI libraries immediately. Items cannot be checked out with a library card reported missing. You can purchase a new card or activate the old card if it is found when you prove your identity with a passport or a valid ID card with your photograph.
  • If you do not return your loans or pay your fines, you will lose your borrowing privileges in every OUTI library until the loans are returned and charges paid.
  • Libraries are available and accessible to all. Repeatedly and substantially disturbing library operations, damaging library property or jeopardizing public security in a library can result in a suspension on a library use. Local authorities may impose a library-specific suspension on libary user, maximum duration is 30 days. Before suspension of library use is implemented, both parties have the right to be heard.


Loans, renewals, reservations and returns

  • Customers can have 100 loans at a time. Organizational customers can have 200 loans at a time.
  • The age limits stated in the Act on Audiovisual Programmes (710/2011) are complied with when borrowing films and games.
  • Loans can be renewed, with the exception of short term loans, if they have not been reserved. Loans can be renewed a maximum of 5 times.
  • Customers can reserve items from all OUTI libraries.
  • Reserving is free of charge. If you do not pick up your reservation, you must pay a fine. The maximum amount of reservations is 50 at a time.
  • Loans, with the exception of objects, can be returned to any of the OUTI library free of charge.


Interlibrary loan service

  • Customers can submit an interlibrary loan request for material that is not found in OUTI libraries. There is a charge for the service. The interlibrary loan service complies with national guidelines, and with the terms and fees set by the library providing the loan.
  • Some libraries have specific interlibrary loan practices that must be followed.


Overdue loans

  • The loan period expires when the library closes on the due date.
  • Loans returned after the due date will be subject to overdue fines.
  • Material for children is not subject to overdue fines.
  • The library will send an overdue notice and charge a fine for overdue loans. Overdue notices will also be sent for overdue children’s material.
  • Unreturned items will be invoiced.  If the customer is under 18 years old and has unreturned loans, the invoice will be addressed to the customer's parent or guardian. Invoices will result in a loss of borrowing privileges.
  • If the customer does not pay the invoice, the matter will be assigned to a debt collection agency that will collect the invoiced amount and any collection costs from the customer. OUTI libraries have different debt collection practices.


Replacement of material

  • If the customer damages or fails to return borrowed items, he or she is to compensate for it by either replacing it with a new identical copy or by paying the price of a replacement.
  • Customers cannot replace films, games or computer programs with a new copy. In these cases, customers are to pay the price of a replacement.
  • The library will not compensate if the customer’s equipment or hardware is damaged during the use of library items.


Self-service library

  • Customers can use the self-service libraries outside normal opening hours.
  • The customer accepts full responsibility and liability for any damages caused by the customer or any person that they let inside the library. The right to use the self-service libraries can be suspended if the OUTI library rules are not complied with.


Data protection and privacy

  • OUTI libraries have a shared register of borrowers. The library is entitled to enter personal identity codes into their register of borrowers (Personal Data Act 523/1999, Section 13).
  • Customers have the right to check their personal information in the library’s customer register (Personal Data Act 523/1999, Section 10).
  • The register description is available for viewing at the libraries.
  • OUTI library customer and loan information is not disclosed to third parties.

Decision of OUTI Steering Group on 30.5.2017
These user regulations will enter into force on 1.6.2017 and will be valid until
further notice.

 

Charges


Overdue fines

Overdue fines begin to accrue on the first day following the due date. 

  • Overdue fine 0,15 € / day / item, maximum fine is 5,00 €
  • Short-term loan 0,40 € / day / item, maximum fine is 5,00 €

No overdue fines are imposed on children’s material.


Overdue notices and invoices

A notification is sent about overdue loans.

  • Sending an overdue notification 1,00 €

Unreturned items will be invoiced after their due date. Unpaid invoice will be transferred to a collection agency.

Loans and renewals will be suspended if a client’s unpaid charges exceed the total of  12.00 €.


Reservations in OUTI libraries

Fee for uncollected reseravation € 1,00 / item
 

Interlibrary loans

Interlibrary loan delivery fee € 1,00
Additionally, a client may be charged other fees set by the sending library. 


Library card

Replacement of a lost card € 3,00


Replacement charges on unreturned and damaged items

Replacement charges for unreturned items are listed in the library database. The price of an unreturned item may also be estimated by comparing older price guides and valid item prices or by consulting a specialist. The number of loans or the general condition of the item(s) is not taken into consideration when defining the appropriate replacement charge. 

When estimating a replacement charge for damaged items, their former condition may be taken into consideration. Damaged items, which have been replaced, may be handed over to the client depending on a library decision.

Library does not return replacement fees.