Oulu10 Service Points
At Oulu10 service points, you can receive information, guidance, and digital support related to all city services. You can also use a public customer computer and purchase selected ticket products at the service points.
Read more about the services available at Oulu10 service points
See the list below for detailed information about each service point.
City Centre Service Point
Oulu10 Customer Service/Center of Oulu is located in the city centre.
Address
Torikatu 10
90100 OULU
Oulu, Finland
Phone
Postal address
PL 27
90015 OULUN KAUPUNKI
Opening hours
Accessibility
The route to the main entrance
- The 4 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- The route to the entrance is guided, rough and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a button.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities.
- The customer service point has thresholds over 2 cm high.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a portable induction loop.
- The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.
Haukipudas Service Point
Oulu10 Haukipudas service point is a centralized customer service point, located in the Haukipudas regional library. At the service point, you can receive guidance on services from the City of Oulu, Kela (the Social Insurance Institution of Finland), the TE Office (Employment and Economic Development Office), and the Tax Administration.
Address
Jokelantie 1
90830 HAUKIPUDAS
Oulu, Finland
Phone
Postal address
Jokelantie 1
90830 HAUKIPUDAS
Oulu, Finland
Opening hours
Accessibility
The route to the main entrance
- The 2 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The entrance has a ramp under 6 m long.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
- The entrance has thresholds over 2 cm high.
In the facility
- The customer service point is on the same floor as the entrance.
- The customer service point has directions to the different facilities.
- The customer service point has thresholds over 2 cm high.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on the same floor.
Kiiminki Service Point
Oulu10 Kiiminki service point is a centralized customer service point, located in the Kiiminki Regional Centre, in Syke-talo building. At the service point, you can receive guidance on services from the City of Oulu, Kela (the Social Insurance Institution of Finland),the Tax Administration, the TE Office (Employment and Economic Development Office) and the Digital and population data services agency.
Address
Kirjastokuja 1
90900 KIIMINKI
Oulu, Finland
Phone
Postal address
PL 24
90015 OULUN KAUPUNKI
Opening hours
Accessibility
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
- The entrance has thresholds over 2 cm high.
In the facility
- The customer service point is on the same floor as the entrance.
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has a toilet marked as accessible on the same floor. One or both sides of the toilet seat lack a support rail.
Oulunsalo Service Point
The Oulu10 Oulunsalo service point is a centralized customer service point, located in the Kapteeni Shopping Center. At the service point, you can receive guidance on services from the City of Oulu, Kela (the Social Insurance Institution of Finland), and the Tax Administration.
Address
Karhuojantie 2
90460 OULUNSALO
Oulu, Finland
Phone
Opening hours
Accessibility
The route to the main entrance
- The 4 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
- The route to the entrance is smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is on the same floor as the entrance.
- The doors in the customer service point stand out clearly.
- The customer service point has an accessible toilet on the same floor.
Yli-Ii Service Point
Oulu10 Haukipudas service point is a centralized customer service point, located in the Yli-Ii library. At the service point, you can receive guidance on services from the City of Oulu, Kela (the Social Insurance Institution of Finland) and the Tax Administration.
Address
Halametsä 1
91200 YLI-II
Oulu, Finland
Phone
Opening hours
Accessibility
The route to the main entrance
- The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
In the facility
- The customer service point is on the same floor as the entrance.
- The customer service point has directions to the different facilities.
- The doors in the customer service point are hard to perceive.
Ylikiiminki Service Point
Oulu10 Ylikiiminki service point is a centralized customer service point, located in the former municipality building of Ylikiiminki. At the service point, you can receive guidance on services from the City of Oulu, Kela (the Social Insurance Institution of Finland), TE Office (Employment and Economic Development Offices), and the Tax Administration.
The Ylikiiminki Community Facility operates in connection with the service point.
Address
Harjutie 18
91300 YLIKIIMINKI
Oulu, Finland
Phone
Postal address
Harjutie 18
91300 YLIKIIMINKI
Oulu, Finland
Opening hours
Accessibility
The route to the main entrance
- The accessible parking space is located outdoors under 10 m from the entrance. The width of the parking space is at least 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
In the facility
- The customer service point is on the same floor as the entrance.
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on the same floor.