Client survey for the Oulu Basic Education Services 2023


This questionnaire is to gather feedback from you, the guardians, in order to further develop the services we provide. 

The results of the client survey will be utilised in development at the level of the entire city, as well as school development. Key results will be communicated on the city's website. The results of the survey will also be submitted to the Education Committee for their information.

The school-specific results and the agreed development measures will be discussed with the guardians on a school-specific basis.

Answers to the survey will be anonymous. Your answers will be treated as confidential, and there will be no way to associate your answers with your identity.

The survey is open from 13 to 26 March 2023. Take the survey at: 

How to answer to the inquiry in English

If you like to have the questions in English, please choose English in the right corner.

Multicultural centre Villa Victor's services can provide help in interpreting and answering the questionnaire, if needed:

Address: Oulu10, Torikatu 10

Multilingual guidance

Arabic/Amazigh/ French  tel. 040 651 5687 

Mondays and Thursdays 9 am to 5 pm
Tuesdays and Wednesdays 9 am to 4 pm 
Fridays 10 am to 4 pm 

Chinese/Japanese tel. 040 617 4470 
Thursdays 9 am to 11 am, remote counselling only 

Tigrinya tel. 040 586 1724 
Mondays 2 pm to 4 pm 

Russian tel. 040 621 1714
Mondays 2 pm to 4 pm
Wednesdays 3 pm to 5 pm 
Thursdays 1 pm to 3 pm
Fridays 2 pm tp 4pm 

Persian/Kurdish (Sorani)/Dari tel. 040 484 2993 
Tuesdays 2 pm to 5 pm 
Wednesdays 1 pm to 4 pm 

The Oulu Basic Education Services thank you for taking the survey and sharing your opinion.