Multilingual guidance

The multilingual guidance gives you information on public authorities, tips for different aspects of life and provides help in problematic situations.

Multilingual advisors can also provide information on other activities at Villa Victor such as Finnish language classes.

Guidance service is available according to the timetable below. You can get guidance in Finnish and in English during the opening hours.
Multilingual guidance can be found at Oulu10, first floor (Torikatu 10). From 11.4. on you will get multilingual guidance at International House Oulu, BusinessAsema, Hallituskatu 36 B. 

You can also contact us on social media:

Facebook: @villavictoroulu 
Instagram: @villavictoroulu 


You can also reach us on phone and on WhatsApp!

Please note: we are open according to the schedule below until 6.4.2023.
From 11.4. on you will get multilingual guidance at International House Oulu, BusinessAsema, Hallituskatu 36 B. Guidance is available from Monday to Friday at  9.00-15.00. 

Arabic /Berber/ French   tel. 040 651 5687 

Monday and Thursday at 9 - 17
Tuesday and Wednesday at 9 - 16 
Fridays at 10 - 16 

Chinese/Japanese tel. 040 617 4470 
Thursdays at 9 - 11 only by phone 

Tigrinya  tel. 040 586 1724 
Mondays at 14 - 16 

Russian tel. 040 621 1714 
Mondays at 14 - 16 
Wednesdays at 15 - 17 
Thursdays at 13 - 15 (Thursday 6.4. at 10-12)
Fridays at 14 - 16  

Persian/Dari/Kurdish(soranitel. 040 484 2993 
Tuesdays at 14 - 17 
Wednesdays at 13 - 16 


Now you can also book time for guidance in Teams in 5 different languages! See the timetable below.

Timetable for guidance in Teams:

English: Tuesdays at 13 - 14, Wednesdays at 16 - 17 and Thursdays at 14 -15

ArabicFridays at 9 - 10

Persian: Tuesdays at 13 - 14 and Wednesdays at 16 - 17

RussianThursdays at 15 - 16

Chinese: Thursdays at 14 -15

You can book your time to guidance in Teams through Microsoft Bookings

One appointment lasts maximum 25 minutes. When you book your time, you also tell to our advisor the theme you want to discuss about. After booking your time, you get a confirmation e-mail where is the link to the meeting. The appointment will be also added to your calendar. More information about the booking and the guidance in Teams can be found in the Teams guidance website. 






Information about Oulu in different languages

InfoFinland is a multi-language website providing vital information to people planning to move to Finland and to immigrants already living in the country.