Service level survey for event organizers – give your feedback

The City of Oulu, BusinessOulu, Oulu Culture Foundation and Visit Oulu are collecting feedback from local event organizers regarding their experiences and suggestions for improving services.
23.05.2025

The service level survey for event organizers is now open. The survey assesses how the services provided by the city and its partners have met the practical needs of event organizers.

The survey evaluates service quality across five categories:

• Training and networking

• Guidance and guides

• Communication to event organizers

• Communication channels for event promotion

• Service level and accessibility

Based on the results of the survey, the service level will be improved, and services will be developed to better meet the needs of event organizers. This survey is part of the Event-Friendly Oulu 2030 initiative.

The survey is intended for all organizers of events in Oulu – from large-scale events to smaller gatherings. Completing the survey takes approximately 10 minutes.

All respondents who complete the survey and who have left their contact information by 15 June 2025 will be entered into a prize draw for two tickets to the New Year’s Celebration: Oulu2026 Show, which will take place at Ouluhalli on New Year’s Eve, 31 December 2025.

🔗 Take the service level survey here