Oulu Waterworks Contact Information
Service number
08 558 43 800
Telephone service hours: weekdays 9:00–13:00
Technical customer service phone hours: 9:00–11:30
We also serve by e-mail:
- asiakaspalvelu.oulunvesi@ouka.fi
- vesilaskutus.oulunvesi@ouka.fi
Outside service hours, please follow the instructions in the recorded message.
We record calls to improve our customer service and to ensure quality. The call is charged according to the caller’s own operator agreement.
Disruptions 24/7
08 558 43 800
Payment arrangements and payment extensions
Monetra Oulu Oy: tel. 044 703 0731 (weekdays 9:00–16:00)
Pipe data for designers
The underground pipe data must be investigated in all underground design, construction and research before starting operations. The map excerpt depicts all the water maintenance networks of the area. Plot pipes are the responsibility of the plot owner.
You may order an electronic map excerpt from Oulu Waterworks.
Other contact information is found from Oulu’s phone directory (in Finnish).
Oulu Waterworks invoicing address
Oulun kaupunki
Oulun Vesi liikelaitos
EDI ID: 003701876901150
PL 5016
02066 DOCUSCAN
Online invoice information
Operator: CGI Suomi Oy
Intermediary ID: 003703575029
EDI ID: 003701876901150
Further information about invoicing from the city of Oulu’s invoicing instructions www.ouka.fi/invoicing
Address
Postal address: PL 35, 90015 Oulun kaupunki
Visiting address: Voudintie 3
90015 OULUN KAUPUNKI
E-mail: oulunvesi@ouka.fi
Visiting tours
Visiting tours to purification plants are organized together with Oulu Waterworks production manager or other comparable production foremen. Customer service will help you reach the right people.