Veterinary Emergency On-Call Service

Contact Information

The emergency on-call service will help you in urgent cases of sickness outside opening times.  

There is always one veterinarian on call for pets and one veterinarian on call for livestock in the Oulu region’s veterinary on-call service outside opening times. 

The emergency on-call service is reserved for urgent cases. Such as 

  • Convulsions 
  • Breathing difficulties 
  • Accidents 
  • Inability to urinate or defecate 
  • Snakebite or some other animal bite 
  • Difficulty giving birth 

What to do 

Call the emergency on-call service. 

When the veterinarian and nurse are performing care services and are unable to answer the call, the call will be transferred to an automatic answering machine. Please leave a message in which you give your name, phone number and explain your case in short. You will be called back as soon as possible. 

The veterinarian will treat livestock and horses in their own habitat at an agreed time.  

Pets are treated at the Oulu veterinarian office. Always call first and agree on a registration time before leaving for the office. Please prepare to wait because you might have to wait for your turn. The patients are treated in order of urgency.

Who to call 

If you live outside the Environment Office of the Oulu Region’s area of operations, please call your region’s emergency veterinary on-call service. 

Background and Legislation


Veterinary fees are increased in the evenings and nights, weekends and on mid-week holidays based on the veterinary treatment times as follows: 

Weekday evenings 
Mon – Fri 17.00 - 22.00               50% 
Mon – Fir 22.00 - 8.00                100% 

Saturdays, Sundays, church holidays, Independence Day, May Day, Midsummer Eve 
8.00 - 22.00                                50% 
22.00 - 8.00                                100% 

All general debit and credit cards and cash are accepted as payment methods. Partial payments or payments by credit transfer are not accepted.