Pohde logo.The reform of health, social and rescue services    

Healthcare, social welfare, and rescue services will move from the responsibility of the City of Oulu to the wellbeing services county of North Ostrobothnia (Pohde) from the beginning of 2023. Read more about the reform (pohde.fi)

Emergency Services

Contact your local health clinic during office hours, Mon–Thu 8 am–4 pm, Fri 8 am–3 pm. In the case of sudden illness or minor injury, a nurse or physician at your own health clinic can help you.

Outside office hours, please contact joint emergency duty service of the Oulu region tel. 116 117
Oulu University Hospital, Kajaanintie 50, Entrance A1

Call the above number before leaving for hospital. The call is answered by a nurse who gives instructions and assesses the need of emergency care.

The phone numbers of Emergency Medical Services are for urgent medical cases.

Mental health emergency

Adult mental health emergency:
Phone Service 044 703 5940. Open Mon – Thu 8–16 and Fri 8–15. Triage and guidance.

Customer Service: 044 703 5941. Open Mon – Thu 8–16 and Fri 8–15, Information and cooperation partners

Mental health emergency service for children and young people:
Tel. 044 703 5919 (open Mon – Fri 8–11).

Mental health emergency outside office hours:
On weekday evenings after 6 pm and on weekends, the Oulu region's joint emergency service is open, (Kajaanintie 50, entrance A1, tel. 116 117 / emergency assistance).

Substance abuse

Yrttipellontie 6, 2nd floor, tel. 044 703 6160, open Mon – Thu 8–15.30, Fri 8–15. You can come to the substance abuse emergency room without an appointment and without a referral. At other times, contact the Oulu Region Joint Emergency Service (Kajaanintie 50, entrance A1, tel. 116 117 / emergency assistance).

Social and Crisis Emergency Service tel. +358 44 703 6235 (open 24/7)

Emergency dental services

Emergency number: 112
(no dialling code)

When making an emergency call:

  • Explain what has happened and where.
  • Give the exact address and location of the incident.
  • Answer all questions calmly.
  • Listen to all instructions carefully.
  • Do not disconnect the call until the operator tells you to do so.
  • Do not make other calls with the phone after disconnecting, as the emergency services may try to call you back for more information.

Help is being sent out even as you speak.