eVaka - electronic services
With eVaka you can
apply for a place in early childhood education, preschool and clubbing for your child
report income data or give consent to the highest client fee
report your child's early childhood education hours and absences (does not apply to private early childhood education and care)
terminate a place in early childhood education and care
receive newsletters on early childhood education and care (does not apply to private early childhood education and care)
communicate with early childhood education staff (does not apply to private early childhood education and care)
review the child's early childhood education plan
Creating an account on eVaka
The first time, you will have to log in to the eVaka system with strong identification (online banking codes or a mobile certificate). To make daily transactions easier, you can create your own user account. However, some of eVaka's services require strong authentication.
There is no mobile application for the eVaka system that can be installed separately. The system works on mobile devices and other computers, automatically adapting to different screen sizes and shapes. After logging in to the system, you can save the view of the browser program to the Home screen or home screen of your mobile device (there are device-specific differences in this procedure). This makes it easy to use eVaka like a mobile app.
Decisions made in eVaka (early childhood education and care, service voucher, client fee decision) will be sent as electronic notification suomi.fi messages to the service. This requires the introduction of the service. More information about the Suomi.fi Messages service.
If you do not enable the Suomi.fi-messages service, decisions will be sent by letter. We recommend that you start using the service.
Info session of eVaka on Youtube
We arranged an information session for guardians on the use of eVaka on 22.9.2022. You can watch the info session on Youtube. Note that info is in Finnish.
eVaka feedback channel
Do you have any questions about eVaka or would you like to give feedback? Do you need help with problems?
Fill out a service request at: https://palvelupyynto.siku.ouka.fi/customerui
This is a machine translation:
Who can use eVaka?
The child's official guardians can use eVaka and create an account for themselves in the system.
What languages can eVaka be used in?
The eVaka guardian view can be used in Finnish and English.
How do I log in to eVaka?
eVaka is used in a browser at varhaiskasvatus.ouka.fi. You can choose either Log in (username and password) or Identify yourself (bank codes or mobile certificate).
With a username, you can read and write messages, report attendance times and absences. With strong identification, in addition to the above, you can submit applications, submit income information, see decisions, view your child's pedagogical documents or terminate your child's place in preschool or early childhood education.
Where can I get an eVaka account?
You can create an eVaka account yourself at varhaiskasvatus.ouka.fi. To create an account, you will need online banking IDs or a mobile certificate. The id is guardian-specific, so both guardians should create their own id. For more information on creating an account, see Creating an account in eVaka.
Why is my password not valid?
The password must contain at least eight (8) characters, including at least one uppercase letter, lowercase letter and number.
I didn't receive a password verification link in my email, what do I do?
Make sure that you entered the email address correctly when you created the account. Check if you can find the verification link in your spam folder. Try re-creating an account under Create a new account on the sign-in page. If you still don't receive the verification link, please send an email to firstname.lastname@example.org. Describe your problem accurately.
Forgot my password? What should I do?
You can create a new password for yourself on the eVaka login page Forgot your password? -link.
I can't change my password. I can't get a new password in my email. What should I do?
Make sure you entered your email address correctly. Check if the new password can be found in the spam folder. If you still can't get a new password, send an email to email@example.com. Describe the problem and if the system issues a fault code, attach it to the e-mail, for example, using a screenshot.
I can't log in with my username, what do I do?
Check that you are in the City of Oulu's eVaka at varhaiskasvatus.ouka.fi. Have you also created an account with eVaka before? If you don't, you can do so under Sign in - Create a new account. Try changing your password from the forgot password on the login page? link. If none of the above works, please send an email to firstname.lastname@example.org.
Please note that you can always use eVaka also through strong authentication (online banking IDs or mobile certificate). Through strong authentication, you can read daily messages in the same way or indicate attendance times.
How do I get messages from the daycare centre to an adult living with a child who is not the child's official guardian?
Messages are sent from the system only to the child's official guardians (does not apply to private early childhood education and care).
Where can I change my phone number or email address?
You can update your contact information (phone number and email address) after you have strongly identified yourself in eVaka. By clicking on the barb next to your own name, you will get open the user menu. From there, select My Info - Edit. Be sure to save the changes you made.
Is there an eVaka app that I can download to my mobile device?
Isn't. eVaka works with all major browsers and automatically adapts to the size and shape of the device's screen. For ease of use, create a shortcut on your computer's desktop or on your mobile device's home screen.
My child is out of early childhood education for a few days. Where and how do I report absence?
Report your child's absences in the eVaka calendar. When you mark absences in the calendar, your child's group will see the e-mail entries in real time. Does not apply to private early childhood education and care.
Those in a private daycare centre or family day care report the child's absences at the daycare centre/family daycare in accordance with the agreed practice.
How do I report my child's attendance times?
Indicate your child's attendance times in the eVaka calendar (oes not apply to private early childhood education and care).
You can report attendance times for several weeks and several children at once. Please note that attendance times must be announced by Sunday at 23:59 not for the following week, but for the following week. After that, that week will be locked in and you will not be able to make any more changes to it. If your child's stated attendance times change when the days are already locked, please contact your child's group.
Indicate your child's attendance times and absence times as far into the future as you know they are reasonably certain. Attendance times and absences can be edited until they lock (see previous paragraph).
Those in a private daycare centre or family day care report the child's attendance times and absences at the daycare centre/family daycare in accordance with the agreed practice.
Why do I need to report my child's attendance times and absences?
The children's daily attendance times and absences are used, for example, to support the staff's workforce planning. In this way, we can ensure that staff are present when there are children in early childhood education and care. The above-mentioned information is also used when placing food orders.
Can both guardians of the child see the attendance times made for the child, even if they live at a different address?
Both guardians can see the attendance times made for the child.
To what extent does eVaka apply to private daycare centres?
In the case of private daycare centres and family day care, guardians submit applications through eVaka and report their own income data. In the future, the child's early childhood education and care plans will also be filled in eVaka.
Do incoming messages on eVaka trigger email?
Yes, if the guardian has saved their own email address in eVaka. The e-mail alert also comes when a new decision comes to eVaka or, for example, when a new decision is made. a new pedagogical document (photo, video or early childhood education plan) has been added to the child.
Can one guardian see the other's guardian information?
Can't see. The guardian only sees their own data in eVaka.
How is family income reported if one of the adults does not have official custody of the child?
The child's guardian reports his or her income information in eVaka and the spouse submits the income data to the client fee team for early childhood education and care.
Recording of the eVaka info session
You can watch the recording of the information session for guardians from the following link: Info session 22.9.2022. The recording is in Finnish.