Updated September 24, 2021
For information about Vaccinations, see page Vaccinations against Coronavirus
- If you have slight symptoms, you can book an appointment merely for a coronavirus test
- If you need help or treatment from a professional
- The addresses for testing and hubs
- Updated Covid-19 testing instructions for families with children
- Instruction to a person tested for COVID-19
- Multilingual counselling
- Locations where you may have been exposed to coronavirus in the last two weeks
Coronavirus infection symptoms may include fever, cough, sore throat, headache, flu, shortness of breath, loss of smell or taste, vomiting, diarrhea or stomach pains without any other obvious reason.
A normal flu may cause similar symptoms. Therefore, only because of your symptoms it is impossible to know, whether you have a normal flu or you have got the coronavirus infection disease. It is very important to get tested immediately even in case with the slightest symptoms. If you have symptoms, stay at home and avoid contacts with other people. The coronavirus test is free of charge.
As of Thursday, September 2, 2021, a person who has received two doses of vaccination will no longer need to apply for a corona test for flu symptoms if a person has not been exposed to the coronavirus in the last two weeks and is not working in the social or health care sector. In the future, a person who has been vaccinated twice will be tested for coronavirus when they seek treatment for symptoms. A person who has not been vaccinated or who has received only one dose of vaccine should continue to get tested.
On weekdays from Monday to Friday, book an appointment to Limingantulli or coronavirus hub via online booking of the Welfare Services. You can start booking an appointment in the evening before the weekday in question at 9 p.m.
On weekends from Saturday to Sunday book an appointment via Nordlab. Booking for the weekend is opened at 4 p.m.
If you can´t communicate in Finnish, English or Swedish, you can have language assistance from the multilingual counselling of the City of Oulu.
You can come to the coronavirus Health Care Hub without a booked time to be in a queue, if all the testing times already are fully booked or you can´t book a time in Finnish or English. It is useful to go there by 2 p.m. (Fridays 1 p.m.), so that the tests can be made before the hubs are closed. Please, bring your Kela-card, a ID card with a picture or passport with you. The Coronavirus Health Care Hubs operate at the emergency health care clinics of Kontinkangas, Tuira, Haukipudas and Oulunsalo.
Omaolo or the Coronavirus Health Information Line will instruct you on how to proceed and guide you to testing or a Coronavirus Health Care Hub, if needed.
- Take a symptom self-assessment online at Omaolo-service or
- call the City of Oulu coronavirus helpline at 08 558 41414 (Mon–Thu from 8 a.m. to 4 p.m., Fri from 8 a.m. to 3 p.m.).
- In the evening or on weekends, contact the Oulu Region Emergency Helpline, tel. 116 117.
- In emergency cases, call the number 112.
If you belong to a risk group, contact us soon.
If you can´t communicate in Finnish, English or Swedish, you can have language assistance from the multilingual counselling of the City of Oulu. You can come to the coronavirus hub without a previous contact. It is useful to go to the Hub by 2 p.m. (Fridays 1 p.m.). The Coronavirus Health Care Hubs operate at the emergency health care clinics of Kontinkangas, Tuira, Haukipudas and Oulunsalo. Please, bring your Kela-card, a ID card with a picture or passport with you.
Updated information on coronavirus in different languages can be found on our website.
Alasintie 10 see map)
The appointment must be booked in advance.
Open from Monday to Friday.
- Haukipudas, Simppulantie 15 A 3, 90830 Haukipudas. Open from Monday to Thursday between 8 a.m. and 4 p.m. and Fridays between 8 a.m. and 3 p.m.
- Kontinkangas, Kajaanintie 46 A, 90220 Oulu. Open from Monday to Thursday between 8 a.m. and 4 p.m. and Fridays between 8 a.m. and 3 p.m.
- Oulunsalo, Kauppiaantie 10, 90460 Oulunsalo. Open from Monday to Thursday between 8 a.m. and 4 p.m. and Fridays between 8 a.m. and 3 p.m.
- Tuira, Kangastie 12, 90500 Oulu. Open from Monday to Thursday between 8 a.m. and 4 p.m. and Fridays between 8 a.m. and 3 p.m.
The Oulu Region Emergency Helpline
Kajaanintie 50, entrance at A1
Only in the evening and on weekends, if you need an urgent treatment.
The National Institute for Health and Welfare (THL) has updated its instructions on guiding families with children to be tested for the coronavirus. The City of Oulu instructions have been updated to comply with the THL instructions.
When a guardian notes that a child has apparent symptoms of an infection, the child cannot go to early childhood education or school.
It is, however, not always necessary to get the child tested for the coronavirus when they are ill. According to the new THL recommendation, a child under 12 years of age with mild symptoms of a viral infection can be monitored at home without testing. The symptoms are mild if the child is lively and has the energy to play and do things, even if they also have a runny nose, cough and a temperature. The child should avoid contact with people outside the family until the symptoms ease significantly.
When should a child under the age of 12 get tested for the coronavirus?
- The child has symptoms, and you know that they have been exposed to a verified case of the coronavirus during the past two weeks.
- If the child’s symptoms require a medical assessment, the doctor can also assess the need for a coronavirus test.
- A child with symptoms should also be tested if there are family members aged 16 or over who have not been vaccinated or persons with insufficient immune protection against the coronavirus.
- At the discretion of the parent when a child is suspected of having a coronavirus infection.
A child or a young person may return to daycare or school once the symptoms have noticeably eased.
If the child has allergic rhinitis, occasional sneezing, or if their nose starts to run when they go out, but the symptoms end when the child comes back indoors, the child can go to early childhood education or school as long as their general condition is otherwise normal and there are no symptoms of an infection.
When should a person over the age of 12 get tested for the coronavirus?
- A person who does not have full vaccine protection (2 vaccine doses) should be tested when they get symptoms. If several family members are ill at the same time, it is enough that one person in the family gets tested.
Early childhood education or school may not require a certificate of a negative test.
When should parents of school-age children get tested for the coronavirus?
If several family members are ill at the same time, it is enough that one person in the family gets tested. If that test is negative, other family members do not need to get tested. If a child has had a test before, and the adult falls ill later, the adult with symptoms who does not have full vaccine protection should always get tested even if the child has tested negative.
After the test, wear a mask, go straight home, and self-isolate. Stay home and avoid social contacts until you have no more symptoms.
- Allow from 1 to 3 days for the result.
- You will be notified of a negative result by text message. A negative result means you do not have a coronavirus infection. If your symptoms get worse, get yourself tested again.
- A positive result is always notified by telephone, also on weekends and bank holidays. The call may come from a private number. A positive result means you have a coronavirus infection.
- You can check the result for your sample at
- www.oulunomahoito.fi > Terveyspalvelut > Laboratoriotulokset
the result is available simultaneously also at the health care centres
- www.Omakanta.fi > Terveystiedot > Laboratoriotutkimukset
the result will be available within approximately three days from completion
- Unfortunately, a guardian is not be able to see the data of over 10-year-old child.
- www.oulunomahoito.fi > Terveyspalvelut > Laboratoriotulokset
- If necessary, you may ask about the result during office hours on Omahoito (self-care services) or chat service of your own health care centre or in the appointment booking number.
Going back to daycare, school and work
- An adult and a child/adolescent of school age must wait for a negative test result before going back to work or school. All viruses are contagious, therefore it is important you stay at home until the symptoms have eased.
- A child may return to the daycare centre, if tested negative, once the symptoms have noticeably eased. If the result is delayed, the child can go back to daycare centre after one day without symptoms, if not exposed to a confirmed case of coronavirus, and if no one in the family has travelled abroad in the previous 14 days.
- If you are a member of staff providing care for health care or social welfare patients and have symptoms of an acute infection, do not come to work until you get a negative result and are able to work.
- If an authority has ordered you to quarantine, negative test result does not shorten your quarantine period.
- if you get a positive test result, you must stay in isolation until you have had no symptoms for 2 days, but always a minimum of 10 days.
Villa Victor multilingual counselling service can help, if you need to contact, for instance, coronavirus helpline, but your Finnish or English skills are limited. You can also get information about coronavirus. Because of coronavirus, the multilingual counselling provide assistance mainly over the telephone and on WhatsApp from Mondays to Thursdays 9 a.m. to 4.30 p.m. and Fridays 9 a.m. to 4 p.m. The counselling point is on the street level of the Oulu10 building, in Torikatu 10.
Those who have been in these places at that time should monitor their condition and go immediately to the test if there are any coronavirus symptoms.
Korona fayraska COVID-19 (Infofinland)
Kоронавирусная инфекция COVID-19 (Infofinland)
Koroonaviirus COVID-19 (Infofinland)