Advice & Guidance

You can buy a card for bus travelling for free from Waltti online shop or from Oulu10 service points for the price of 3,60 euros.

You can buy bus tickets and download value on your Waltti card in the Waltti online shop, at Oulu10 and at certain R-kiosks and ticket machines. You can also download the City of Oulu exercise tickets or value that you can use to pay copying fees at Pekuri Library.

For more information on bus tickets, please visit the Oulu Regional Transport website.

At the City of Oulu sports facilities, you can buy a card on which you can download exercise tickets and download value for paying copying fees at Pekuri Library. You can buy exercise tickets on the card at Oulu10 service points, swimming pools and Ouluhalli Hall. You can later activate the card you have purchased for sports use for public transport at the Oulu10 service point. You can check the sales locations and contact information from the link below.

Read more about exercise tickets on the website of Sport Services.

You can get guidance and support for handling affairs electronically from Oulu10 service points and libraries. Teaching on information technology is provided at Oulu-opisto and libraries.

In many libraries, you can get help with using the library's own electronic services and devices used by customers. In many libraries, you will receive guidance open for everyone on using computers, mobile devices or electronic services. In some libraries, you can also get help from a digital support person with problems using your own mobile devices and laptops. Digital support can also be provided at the library by other operators, such as banks, KELA and the tax office.

In Oulu-opisto, you can study information technology in a diverse way on multiple courses meant for both beginners (for example, seniors) and advanced users. You can study for example programming, image processing, making a photo album or editing videos. 

Instructions

Ask for advice from the personnel of Oulu10 and the library. You can receive help on using the library devices and electronic services from all libraries' staff without making an appointment in advance.

Enroll in advance in digital guidance sessions by the library. Information about the guidance is available before registration is opened in libraries and on their websites. You can make an appointment for digital support with a library staff member in advance in the Varaamo service, by phone, by emailing at info.kirjasto@ouka.fi or by visiting the address. Check the digital support on-call-duty times and libraries (in Finnish).

Enroll in Oulu-opisto courses in the online service, by calling the Oulu-opisto office or by visiting the office. You can view the course selection in the online service. You can also acquire a printed course programme from libraries and Oulu10 service points at the beginning of August. 

You can receive guidance and help on multiple languages on questions related to working, entrepreneurship and studying at BusinessAsema's International House service point. You can also ask for advice and guidance on everyday matters from the specialists of BusinessAsema.

The service is intended for immigrants, those planning to move to Oulu and companies wishing to recruit international employees. Refugees also receive guidance.

Instructions

Visit BusinessAsema in their address. You can also ask for advice via email at ihoulu@ouka.fi.

You can find more information on the International House website, Instagram, Facebook and LinkedIn.

You need a permit to fish on the city waters.

A map of each fishing area, for example Hartaanselkä 2a, has been drawn up. Act in accordance with the permit conditions.

When fishing, you must comply with the provisions of the current legislation on fishing and other legislation.

Instructions

Acquire a fishing permit for the city's waters on the Kalapassi online shop or from the Oulu10 service points at the city centre, Haukipudas or Oulunsalo. Permits for scoop net fishing can be acquired from Kuusisaari when the scoop net fishing season begins.

Read more about fishing permits.

You can pay bills sent by the City of Oulu without extra fee at Oulu10 service point.

Read more about invoicing.

Improper parking will lead to a parking fine.

A wheel clamp can be attached to your vehicle when your vehicle has at least 5 overdue parking fines.

Parking on the public areas of the city is monitored by parking officers and the police.

Parking in the city centre is usually subject to a charge. Time-limited and unlimited parking spaces are within walking distance of the city centre. In the city centre, there is an underground parking space Kivisydän, parking garages and basement halls for customer use.

Time-limited parking spaces outside the city centre are on-street parking spaces or spaces on parking lots.

Instructions

Parking fines must be paid, at latest, by the due date. You can request a rectification of a decision concerning a fee or wheel clamp from the parking officer. As a rule, the appeal must be made within 30 days of the decision being affixed to the vehicle or being otherwise notified.

Read more about parking fines and claim for rectification (in Finnish).

You can buy Ticketmaster event tickets at Oulu10 service points.

The following payment methods are also at your use: SmartumPay, ePassi, Eazybreak and Edenred card.

You may also buy tickets from Ticketmaster online shop.

You can rent a berth for the boating season and/or a winter storage place for a boat from the city.

The storage period for a boat is a calendar year.

The mooring berths are located on the banks of the river Oulujoki and in the estuary and sea area below the Merikoski power plant.

Book and pay for a berth and winter storage place in the electronic booking service Varauspalvelu or at Oulu10 service point.

Enter the City of Oulu online shop.

Allotments

You can rent an allotment from the city.

The allotment is available for your use in the spring after the allotment has been modified and numbered until 30 September. Perennial allotments are not modified.

The main rule in water supply is that the farmer delivers the water to the site. There are no water points in the areas, except for Hietasaari where there is a paid water point at the corner of Jaalakuja and Holstinsalmentie.

The autumn plowing of the allotments will begin, at latest, on the second week of October.

Instructions on how to rent an allotment

Rent an allotment with the electronic booking service.

Rebooking will begin in March. At the end of the rebooking period, unreserved and unpaid allotments will be transferred to general reservation in May.

Please check the booking service for detailed booking times.

Acquire the key to the paid water point at Oulu10's Torikatu customer service point.

Collect the harvest before the end of the first week of October.

Read more about allotments (in Finnish).

Farm boxes

You can rent the city's farming boxes in Holli park, Salmela park, Veturiaukio, and Reelinkiaukio. There is a total of 101 farm boxes up for rental.

The farm box is 40 cm high, 80 cm wide, and 120 cm long. The wooden farm boxes are delivered to locations by the city filled with soil and named according to the bookings by 31 May the latest.

The city will provide water for the plants in Holli park, in other spots the farmers must provide water themselves. The City of Oulu transfers the boxes and soil away from the area after the farming season end at the end of September.

Instruction on how to rent a farm box

Rent a cultivation box through the Varauspalvelu booking service. Renting period begins in March. Check the box areas from the link below.

Read more about renting a farm box.

BusinessAsema provides you with guidance on questions related to business activities, such as establishing a business, financing options, business idea and business model. 

Do this

Make an appointment by sending email to info@businessoulu.com or by calling us. View more information:
More information on establishing a business
More information on financing a business
More information on business idea and business model