Library FAQ: Frequently Asked Questions

Library card and PIN

Customer information and messages

Fees and payments

Loans and reservations

Library services and opening hours

Library Customer Service

Do you have questions about your loans, reservations or your customer information?

Call us at 08 558 47337
Mon–Fri 9.00–15.00

Outside the opening hours, please contact the local libraries directly or use online library services.

Ask about the library!

Do you need help with information retrieval or more information about the library services?

Send us an e-mail: info.kirjasto@ouka.fi
Fill in the contact form

We can only process customer information by phone or at the library.